Email Management

More people than ever are using email to resolve their customer service issues. Our Email Services Team adds value by providing the ability for us to effectively communicate to your customers via email.

Our agents will respond and react your customer’s needs all through email. All emails received are promptly answered within a 24-hour timeframe. This will allow you to accommodate your customer’s needs in the communication type they prefer. Our Email Services Team also adopts the same Flat Rate pricing that our call center utilizes. We can also respond to emails through an outbound phone call to resolve issues quickly and cleanly for your customers.